ServiceNow & 3CLogic
ServiceNow & 3CLogic

3CLogic: Native CTI and Cloud Call Center Solution for ServiceNow

Published by ServiceNow

Come discover the value-adding benefits and power of a natively embedded ServiceNow Cloud Call Center solution and CTI for Customer Workflows (CSM), IT Service Management (ITSM), or HR Service Delivery (HR).

Designed to complement ServiceNow digital channels to create a complete omnichannel experience, witness first-hand how to optimise agent performance while simplifying daily administrative tasks to maximise the customer or employee experience. Built to work from anywhere, extend the power of ServiceNow with voice-based self-service, intelligent call routing, integrated analytics and sentiment analysis – all from one unified agent and administrative workspace. Make the smarter way to workflow...even smarter.

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Related Categories HR Technology, HR Software, HR Automation, HR Administration, Enterprise Resource Planning, Payroll Management, HR Analytics, HR Metrics, HRIS